The impact COVID19 has had on crisis response management

The COVID19 pandemic has been a challenge for everyone to say the least, particularly for businesses and organisations who employ staff. The virus has brought with it new risks that managers have to consider and in some cases, emergency plans have had to be amended or rethought. In this blog post, we discuss the impact COVID19 has had on crisis response management and discuss ways you can overcome these new challenges. 

The coronavirus pandemic is a crisis unlike any other in recent times. The sheer scale of the virus and its unpredictability has left many leaders unsure of how to act and what steps to put in place to protect staff. With many companies having to adopt home working policies, managers have had to adapt to their staff being spread out and risks being harder to manage and mitigate. Not only are staff at threat from the virus, but also other events including terror attacks and natural disasters. 

Security professionals have suggested that the current situation may increase the threat of terror attacks. With many people going through economic hardships, dealing with the frustrations of job loss and the inability to see loved ones, some believe that this could spark more radical and criminal behaviour. With the current terror threat level in the UK at severe an attack is still likely. 

Natural disasters continue to be a threat across the globe with the EM-DAT reporting that the total number of natural disasters recorded each year has been steadily increasing, from 78 in 1970 to 342 in 2016. A storm that hit France and Italy has left two people dead and nine missing with hundreds of rescues taking place across the countries. Roads have been swept away and homes have been badly damaged in the mountainous region on the border of France and Italy.

With a large proportion of the nation now working from home, it’s important for managers to adopt new methods for communicating with their staff. The pandemic has altered the way many organisations can respond to a crisis and while it is too early to fully understand the severity of this crisis and its long-term implications, there are ways businesses can adapt to the current circumstances.

Emergency outreach

During any incident, it is likely that there will be a lot of information being circulated from the media which can cause panic, fear and chaos amongst staff. It is important that companies do their best to distribute accurate information as early as possible and ensure this is kept up to date and accessible. 

Incident management software

New cutting-edge technology has meant that companies have a number of different apps and software that can help make the process of communicating with staff during a dangerous incident easier. 

IncidentEye is proud to offer a solution that offers reassurance when disaster strikes. An easy to use tech-based solution, IncidentEye allows organisations to immediately identify who is in the vicinity of an incident.

Managers can prompt the affected employees to specify whether they are safe or in danger. Unlike traditional methods of manually calling each employee, IncidentEye allows you to monitor large teams across different locations which is particularly useful for companies who have had to adopt home working. To find out more about the IncidentEye app or to book a free demo click here. 


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